One-Stop Technical Support & Professional Service

Our Services support team has rich experience and knowledge to offer total support and service including delivery, installation, on-site maintenance and user training to our customers. Our professional technicians have been well-trained with a professional qualification, such as Microsoft Certified System Engineer and Microsoft Certified Professional. With this valuable human resources, OceanX can provide the highest standard of pre-sales and post-sales support and service covering the China and Hong Kong region. We fully understand our customers and believe that our speedy and high-quality services can satisfy their business needs.

To meet our customers’ requirements, OceanX provides Professional Support Services including:

• Technical services for the initial installation
• Deployment, implementation and integration of OceanFax Fax Server
• Remote support, including telephone and email support
• On-site support upon customer requirement
• User training, including the training to administrator and end users